Privacy Policy

This privacy policy sets out how Martin Dare Engraving uses and protects any information that you give Martin Dare Engraving when you use this website. 

Martin Dare Engraving is committed to ensuring that your privacy is protected. We will not sell or share mailing lists with any other companies or individuals. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Martin Dare Engraving may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

What are cookies

As is common practice with almost all professional websites this site uses cookies, which are small files that are downloaded to your device. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Cookies may also be disabled via your Browser settings, but be aware that disabling cookies will affect the functionality of this and many other websites that you visit.

What we collect and how we use your information

We use cookies to gather non-personal statistical information about visitors to our website, such as the number of visits to particular pages on the site, the amount of time spent viewing a particular page, the path taken by visitors to a particular page and other general information. We use this information to improve our website and for no other purpose.

While you visit our site, we’ll also track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —
Payments
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Stripe Privacy Policy for more details.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.